MSC is the world's leading container shipping company. Its transport and logistics solutions connect international business partners all over the world. The team in Nouméa consists of about ten collaborators. Maxime TINEL, General Manager, discusses Optimal RH, the solution he chose to digitalize the management of his teams on a daily basis.
"In order to improve internal control, we were looking for a secure IT solution for managing paid leave and formalizing the validation process. Indeed, previously we were using an Excel file manually, which began to show its limits regarding the efficiency of payroll processes (data loss, arduousness...) and in the organization of team work (file not updated, input errors...)."
Single entry point for employees
MSC has been using Optimal RH for over a year for the administrative management of its employees and for managing paid leave. All employees use the solution with different scopes according to their profiles. For example, managers can access information about employees and check leave requests. Employees can find information regarding themselves (leave requests and history) and HR documents (bank details, contracts, revisions, sick leave, etc.) in one place.
The sources of error and misuse are reduced, communication within the team is more efficient, and the management of human resources and paid leave is more productive. The tool is ergonomic and very easy to use for employees.
Daily Improvement
The software simplifies team management. One can find information about leave and absences for all collaborators, which allows for better visibility for everyone and thus improved task planning.
"Until today, the support teams have always been very responsive and effective in case of a problem, it is resolved in less than 24 hours. We appreciate the flexibility and attentiveness to our requests in improving the tool."
A close relationship
From the initialization of the solution to the training of employees, the Optimal RH teams are present at all levels and respond to all requests.